Frequently Asked Questions

Pink Jeep Tours Gift Shop

Where is your store located?

Exterior Pink Jeep Tours Store

Our main retail store is located at the Pink Jeep Tours Plaza in Uptown Sedona, Arizona.

We also sell Pink Jeep Tours products inside of the National Geographic Center at the South Rim of the Grand Canyon.

Do you ship your products internationally?

Currently we do not.

What if I order the wrong size of clothing online?

Pink Jeep Tours will process an exchange provided that we have the item with larger or smaller size in stock and customer agrees to pay shipping cost of the exchange.

Can I use my Pink Jeep Tours Gift Card to purchase gifts online?

Unfortunately we cannot use Gift Cards for online purchases.  You can however use your gift card at the Pink Jeep Tours Sedona retail store.

Do I have to pay sales tax if I order gifts online?

If you live in Arizona you must pay Arizona sales tax. Residents outside of the State of Arizona do not have to pay sales tax for online gift shop items.

Where is my order?

Orders normally ship within 1 business day of purchase.  You should have received a shipping confirmation email.  We ship all of our orders via the United States Postal Service Priority Mail.  You should expect to receive your merchandise within 3 days of shipment (excluding extreme weather conditions, national holidays, or non-delivery days).

In most cases, the expected delivery date printed on your receipt or provided at checkout will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The expected delivery date does not come with a money-back guarantee.

I saw a great discount on one of your gift items but the website says it is sold out.  Can I get a rain check?

We do not offer rain checks on clearance items or discontinued product sales.  We do offer rain checks on popular items which go out of stock during a sale.

How do I choose the correct amount on a Pink Jeep Tours Gift Card?

Our gift cards come in different increments.  We’d recommend that you gift a tour to someone and purchase that particular tour amount as your gift price.

I’m planning on booking a large group tour and I’d like everyone in my group to get a Pink Jeep Tours gift at the beginning or end of the group tour, how do I do that?

Please contact Group Sales for a special group sales gift rate: 928-203-7040

What if I have questions about products or an order?

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